How you can find personal data fields in an SAP system for CCPA and GDPR

Why finding metadata for personal data in ERP and CRM systems for CCPA and GDPR is hard.

The State of California’s California Consumer Privacy Act and EU General Data Protection Regulation, usually referred to as CCPA and GDPR, together with regulations imposed by other governments and states,  have placed more responsibility on organisations for managing and releasing the personal data and information they hold about individuals. (This is an edited and updated version of a blog first posted in 2018).

Depending on the regulation these data items can refer to customers, employees, citizens, business partners etc. As time goes on more and more countries or individual states will implement similar regulations on companies operating under their jurisdiction.

One of the prerequisites for being able to identify and manage personal data is to know where it resides across your organisation’s IT systems. In order to do this it is critical to be able understand the metadata in these systems. In many cases they will give up the metadata relevant to personal data relatively easily.

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Silwood Technology has launched five GDPR Starter Packs for major application packages, including SAP, JD Edwards, Microsoft Dynamics 2012, Oracle E-Business Suite and Siebel.

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How to find Personal Data in JD Edwards for GDPR Compliance

The screenshot below shows a list of tables from a typical JD Edwards system which has been extracted into Safyr®, in this case over 4,000 tables, which is around the number in most such systems.

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Use Safyr to create an inventory of Personal Data for GDPR from Salesforce

This post explains how you can use Safyr® to start to build an inventory of personal data for GDPR from a Salesforce system and then to share that information; in this case in an Excel spreadsheet. The process would be similar for SAP, Oracle or Microsoft packages.

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Tested: 5 ERP and CRM packages evaluated for GDPR personal data

Less than 1% of data could cost enterprises 4% of annual turnover in May 2018

Here at Silwood Technology, we’ve conducted research into five of the largest and most widely used application packages to understand the scale of the challenge encountered by our customers when locating personal data for GDPR compliance.

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